VRC Monitoring Solutions

VRC Monitoring has been established for over 15 years, in which time we have perfected effective, bespoke monitoring solutions to protect people, their properties and ensure peace of mind for all our customers.

Visit VRC website

VRC Expertise

VRC has experience in the following sectors, Schools, Financial Institutions, Health Care Organisations, Industrial, Leisure Centres, Homes, Restaurants and Retailers and providing help and services to the Public Sector. Visit one of our sectors pages to find out what VRC & APG can do for you and your business.

Where?

Nationwide

Unit 10/The Alpha Centre, Armstrong Way, Yate, Bristol, BS37 5NG.

When?

24/7, 365 days a year.

Our guards are monitoring CCTV cameras around the clock.

Who?

VRC + Install Partners

Our guards watch the various live CCTV feeds, ready to intervene on site.

VRC Services

VRC has a variety of services that it offers to customers across the UK. CCTV MonitoringVisual VerificationOut of Hours Call HandlingFire & Intruder Monitoring, Remote Access and Keyholding Response.

VRC Process

  1. We Listen to Your Requirements: It’s very important to VRC that we understand every customers’ needs. We always take the time to listen to our customers, to tailor a bespoke service to match each individual’s precise requirements. We never make our customers fit our own needs, we are there to support you.
  2. We Conduct a Free Site Survey: We will never go ahead with a project without first conducting a free site survey. This gives us and you the opportunity to fit the solution to the specific premises.
  3. We Assign a Customer Relationship ManagerVRC knows how confusing it can be to deal with a different person every time you pick up the phone to contact your security provider, which is why we assign a Customer Relationship Manager for each customer, whether that be commercial or residential. 
  4. We Monitor Your Premises: VRC’s fully trained and highly experienced operators, work night and day to monitor your premises and keep everything that matters to you, safe. 
  5. We Dispatch a Professional: With our mobile keyholding response partner ARK, we are able to offer a full turnkey solution to protect your premises. If a viable threat is detected and verified, our team of professionals will arrive at your property and ensure you, your people and your property remain safe and sound.
  6. We Resolve Any Issues: Any disruptions or issues we detect with your monitoring systems will be dealt with effectively and efficiently. Our moral integrity means we are committed to always doing the right thing, we are always ready to act, making use of our dedicated technical support team which has over 15 years’ experience. We won’t leave your property unprotected.

About VRC

VRC Monitoring has been established for over 15 years, in which time we have perfected effective, bespoke monitoring solutions to protect people, their properties and ensure peace of mind for all our customers.

Our Alarm Receiving and Remote Video Response Centre (ARC/RVRC) is located in Yate, Bristol, where our highly experienced teamwork 24 hours a day, 365 days a year providing outstanding customer care and technical support.

We build long-lasting relationships with our entire client base. VRC works in collaboration with a nationwide collective of high-quality security installation and maintenance partnered customers, offering dedicated account management, false alarm management and the flexibility to tailor bespoke solutions and service for each customer and their property.

VRC Monitoring Solutions operate an NSI Gold Category II Remote Video Response Centre.

How to find VRC

VRC and APG support Surveillance Camera Day

VRC and APG support Surveillance Camera Day

The aim of the day is to start a nationwide conversation about all aspects of surveillance technology. How does VRC use surveillance cameras? VRC doesn't install CCTV cameras, they receive the footage being recorded by a CCTV camera at their Remote Video Response...

New Smart Filter service from VRC

New Smart Filter service from VRC

New CCTV software powered by Calipsa is improving security around the world by analysing millions of alarms every day.   The VRC Smart Alarm Filtering is a remote video analytics platform which is powered by Calipsa. Reducing false alarms by over 80% and is...

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