VRC Monitoring Solutions

VRC Monitoring has been established for over 15 years, in which time we have perfected effective, bespoke monitoring solutions to protect people, their properties and ensure peace of mind for all our customers.

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VRC Expertise

VRC has experience in the following sectors, Schools, Financial Institutions, Health Care Organisations, Industrial, Leisure Centres, Homes, Restaurants and Retailers and providing help and services to the Public Sector. Visit one of our sectors pages to find out what VRC & APG can do for you and your business.

Where?

Nationwide

Unit 10/The Alpha Centre, Armstrong Way, Yate, Bristol, BS37 5NG.

When?

24/7, 365 days a year.

Our guards are monitoring CCTV cameras around the clock.

Who?

VRC + Install Partners

Our guards watch the various live CCTV feeds, ready to intervene on site.

VRC Services

VRC has a variety of services that it offers to customers across the UK. CCTV MonitoringVisual VerificationOut of Hours Call HandlingFire & Intruder Monitoring, Remote Access and Keyholding Response.

VRC Process

  1. We Listen to Your Requirements: It’s very important to VRC that we understand every customers’ needs. We always take the time to listen to our customers, to tailor a bespoke service to match each individual’s precise requirements. We never make our customers fit our own needs, we are there to support you.
  2. We Conduct a Free Site Survey: We will never go ahead with a project without first conducting a free site survey. This gives us and you the opportunity to fit the solution to the specific premises.
  3. We Assign a Customer Relationship ManagerVRC knows how confusing it can be to deal with a different person every time you pick up the phone to contact your security provider, which is why we assign a Customer Relationship Manager for each customer, whether that be commercial or residential. 
  4. We Monitor Your Premises: VRC’s fully trained and highly experienced operators, work night and day to monitor your premises and keep everything that matters to you, safe. 
  5. We Dispatch a Professional: With our mobile keyholding response partner ARK, we are able to offer a full turnkey solution to protect your premises. If a viable threat is detected and verified, our team of professionals will arrive at your property and ensure you, your people and your property remain safe and sound.
  6. We Resolve Any Issues: Any disruptions or issues we detect with your monitoring systems will be dealt with effectively and efficiently. Our moral integrity means we are committed to always doing the right thing, we are always ready to act, making use of our dedicated technical support team which has over 15 years’ experience. We won’t leave your property unprotected.

About VRC

VRC Monitoring has been established for over 15 years, in which time we have perfected effective, bespoke monitoring solutions to protect people, their properties and ensure peace of mind for all our customers.

Our Alarm Receiving and Remote Video Response Centre (ARC/RVRC) is located in Yate, Bristol, where our highly experienced teamwork 24 hours a day, 365 days a year providing outstanding customer care and technical support.

We build long-lasting relationships with our entire client base. VRC works in collaboration with a nationwide collective of high-quality security installation and maintenance partnered customers, offering dedicated account management, false alarm management and the flexibility to tailor bespoke solutions and service for each customer and their property.

VRC Monitoring Solutions operate an NSI Gold Category II Remote Video Response Centre.

How to find VRC

Delta Monitoring Services Acquired!

Delta Monitoring Services Acquired!

We are excited to announce we have acquired Delta Monitoring Services, VRC will operate both companies.   We are delighted to announce that Delta Monitoring Services (DMS) and VRC (Video Receiving Centre Ltd), have signed an agreement to merge our two leading...

Rise in UK Business Theft

Rise in UK Business Theft

Businesses should be taking better safety measures Ebuyer, the UK’s largest independent tech retailer, recently released figures that show UK business theft has increased from £43,342,507 to £45,425,928 since 2015. This comes with a 9% overall increase in reported...

UK sees dramatic increase in knife-crime

UK sees dramatic increase in knife-crime

Knife Crime Epidemic makes Security Guards more necessary than ever All UK Police forces have recorded a clear rise in knife crime from 2011. From March 2018 to March 2019, there were 43,516 knife crime offences, the highest number since knife crime data was compiled...

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